Privacy Policy
Last updated: 11 June 2026
This Privacy Policy explains how Sila ("Sila", "we", "us") collects, uses, shares, and protects your personal data when you visit our website or work with us.
1. Who we are
Sila is an AI and automation studio based in Cairo, Egypt. We design, build, and operate custom software and AI systems for businesses. For any privacy question, contact us at hello@sila.co. We are the data controller for the personal data described in this policy.
2. Information we collect
Information you give us
- Contact details you submit through forms or email (name, email address, phone, company, and the content of your message).
- Information shared while scoping or delivering a project (your requirements, account access you choose to grant, and materials you provide).
Information collected automatically
- Basic technical and usage data such as IP address, browser and device type, pages viewed, and referring links.
- Cookies and similar technologies (see our Cookie Policy).
We do not knowingly collect special-category data (such as health or biometric data) through this website.
3. How we use your information
- To respond to enquiries and provide our services.
- To operate, maintain, secure, and improve our website and products.
- To send service-related communications and, where you have agreed, occasional updates.
- To meet legal, accounting, and security obligations.
4. Legal basis for processing
Where applicable, we rely on: your consent (which you can withdraw at any time), the performance of a contract with you, our legitimate interests in running and improving our business, and legal obligations.
5. How we share your information
We do not sell your personal data. We share it only with trusted service providers who help us run our business, under appropriate confidentiality and data-protection terms. These may include:
| Provider | Purpose |
|---|---|
| Vercel | Website and application hosting |
| Supabase | Database, authentication, and storage for our products |
| Anthropic (Claude) | AI features within our products |
| Email and analytics providers | Communications and aggregate website analytics |
We may also disclose information where required by law or to protect our rights, users, or others.
6. Data retention
We keep personal data only as long as needed for the purposes above, to comply with legal and accounting obligations, and to resolve disputes. When no longer needed, we delete or anonymise it.
7. Security
We apply reasonable technical and organisational measures to protect your data, including access controls, encryption in transit, and row-level security on our databases. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
8. Your rights
Subject to applicable law, you may have the right to access, correct, delete, or restrict the processing of your personal data, to object to processing, to data portability, and to withdraw consent. To exercise these rights, email hello@sila.co. You may also have the right to complain to your local data-protection authority.
9. International transfers
Some of our providers operate outside Egypt. Where personal data is transferred internationally, we take steps to ensure it remains protected under appropriate safeguards.
10. Cookies
We use cookies and similar technologies as described in our Cookie Policy.
11. Children
Our website and services are not directed to children under 16, and we do not knowingly collect their data.
12. Changes to this policy
We may update this policy from time to time. The "last updated" date above shows when it was last revised. Material changes will be highlighted on this page.
13. Contact us
Questions about this policy or your data? Email hello@sila.co.